How we use cookies and similar technologies
We use cookies to:
Some cookies are essential for our Platform to function and cannot be disabled. Others are optional and can be managed through your preferences.
These cookies are strictly necessary for the Platform to function. They enable core functionality such as security, authentication, and accessibility. Without these cookies, our Services cannot be provided. Essential cookies cannot be disabled.
| Cookie Name | Purpose | Duration |
|---|---|---|
viizard_session |
Maintains your authenticated session as you navigate the Platform | Session |
XSRF-TOKEN |
Security token to prevent cross-site request forgery attacks | Session |
cookie_consent |
Stores your cookie consent preferences | 1 year |
remember_token |
Keeps you logged in if you select "Remember me" | 30 days |
laravel_session |
Framework session management | Session |
Note: If you disable essential cookies through your browser settings, you will not be able to use our Platform.
These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these features may not function properly.
| Cookie Name | Purpose | Duration |
|---|---|---|
locale |
Remembers your preferred language setting | 1 year |
theme_preference |
Stores your display theme preference (light/dark) | 1 year |
sidebar_collapsed |
Remembers your dashboard sidebar preference | 1 year |
video_quality |
Stores your preferred video playback quality | 1 year |
notification_preferences |
Remembers which notifications you want to see | 1 year |
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Platform. They help us understand which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous.
We use Google Analytics 4 to understand how visitors interact with our Platform. Google Analytics uses cookies to collect information about your visit, including pages viewed, time spent, and how you arrived at our site.
| Cookie Name | Purpose | Duration |
|---|---|---|
_ga |
Distinguishes unique users by assigning a randomly generated number | 2 years |
_ga_[ID] |
Used by Google Analytics 4 to persist session state | 2 years |
_gid |
Distinguishes users | 24 hours |
_gat |
Used to throttle request rate | 1 minute |
Data Collected: Google Analytics collects information such as your device type, browser, operating system, screen resolution, approximate location (city/country level), pages visited, time on site, and referral source.
IP Anonymisation: We have enabled IP anonymisation, meaning your full IP address is never stored by Google Analytics.
Data Sharing: We do not share Google Analytics data with Google for advertising purposes. Data is used solely for our own analytics.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
These cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers. We only use marketing cookies with your explicit consent.
We use the Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram, and to show you relevant ads if you visit those platforms.
| Cookie Name | Purpose | Duration |
|---|---|---|
_fbp |
Used by Meta to deliver advertising when users are on Facebook or a digital platform powered by Facebook advertising | 3 months |
fr |
Used by Facebook for advertising purposes | 3 months |
What Meta Pixel Tracks: Page views, button clicks, form submissions, and other interactions on our Platform. This information is used to create audiences for advertising and to measure ad performance.
Your Control: You can control Meta's use of cookies for advertising through your Facebook Ad Settings.
We may use additional marketing and retargeting cookies in the future. If we do, we will update this policy and seek your consent where required.
Your Choice: Marketing cookies are only placed with your explicit consent. You can manage your preferences at any time through our cookie consent tool or by adjusting your browser settings.
Some cookies on our Platform are set by third-party services that appear on our pages. We do not control these cookies. Please review the privacy and cookie policies of these third parties for more information.
Stripe: When you make a payment, Stripe may set cookies for fraud prevention and to remember your payment preferences.
PayPal: If you choose PayPal, they may set cookies for authentication and security purposes.
These cookies are essential for secure payment processing and are not used for tracking or advertising.
Courses may contain embedded content from third parties such as:
When you interact with embedded content, these third parties may collect data about you according to their own privacy policies.
Our live teaching feature uses WebRTC technology. While WebRTC itself doesn't use cookies, it may access your camera and microphone with your permission. No personal data is transmitted to third parties through WebRTC—connections are peer-to-peer or through our secure servers.
Most web browsers allow you to control cookies through their settings. You can typically:
Here are links to cookie management guidance for popular browsers:
Please Note: If you block all cookies or delete our essential cookies, you may not be able to access all or parts of our Platform, and some features may not work correctly.
You can also opt out of interest-based advertising from many companies through these industry tools:
Some browsers have a "Do Not Track" feature that signals to websites that you do not want your online activity tracked. Because there is no common standard for how to respond to Do Not Track signals, our Platform does not currently respond to them. We instead rely on cookie preferences you set through our consent tool.
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
When we make changes:
We encourage you to review this policy periodically to stay informed about how we use cookies.
If you have any questions about this Cookie Policy or our use of cookies, please contact us:
J&S Software Services Ltd
[INSERT ADDRESS]
Scotland, United Kingdom
Email: [INSERT EMAIL, e.g., privacy@viizard.com]
General Enquiries: Contact Form
For more information about how we handle your personal data more broadly, please see our Privacy Policy.